This Privacy Policy describes how Quess LLC (“Quess”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our website (the “Site”) and our mobile application (the “App”) (collectively, the “Platforms”).

Information We Collect

We collect several types of information from and about users of our Platforms:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, billing and shipping address, and payment information.
  • Usage Data: This includes information about your activity on the Platforms, such as the products you browse and purchase, your search history, and your IP address.
  • Device Information: This includes information about the device you use to access the Platforms, such as the device type, operating system, browser type, and unique device identifiers.

How We Collect Information

We collect information from you in a variety of ways, including:

  • When you create an account or place an order on the Platforms.
  • When you subscribe to our newsletter or marketing communications.
  • When you browse the Platforms.
  • When you contact us for customer support.
  • Through the use of cookies and other tracking technologies.

How We Use Your Information

We use your information for a variety of purposes, including:

  • To fulfill your orders and provide you with the products and services you request.
  • To send you important information about your orders, including order confirmations, shipping notifications, and customer service communications.
  • To personalize your experience on the Platforms and recommend products that you may be interested in.
  • To send you marketing communications, such as newsletters and promotional offers.
  • To improve the Platforms and our services.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Platforms and deliver our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We may also share your information with third-party advertisers and marketing partners. We will only do this with your consent.

We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of Quess or others.

Your Choices

You have a number of choices regarding your information:

  • You can choose not to provide certain information, but this may limit your ability to use certain features of the Platforms.
  • You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in any email we send you.
  • You can manage your cookie preferences by adjusting your browser settings.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

The Platforms are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any personal information we have collected from children under 13.

International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Platforms. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@quesllc.net.